At Tedee.shop ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when using our website.

 

Information We Collect

When you visit our website, place an order, request compatibility assistance, or contact us, we may collect the following information:

 

Personal Information

* Full name
* Email address
* Phone number
* Shipping address
* Billing address (if applicable)

 

Payment Information

Payment information is processed securely by third-party payment processing providers. We do not store or have access to your complete credit card or payment account information.

 

Information Submitted Through Forms

When you complete contact forms, compatibility verification forms, quote requests, support requests, or other forms on our website, we may collect the information you voluntarily provide.

 

Automatically Collected Information

Depending on the technologies implemented on our website, we may collect information such as:

* IP address
* Browser type
* Device information
* Operating system
* Website usage data
* Pages visited
* Referring website
* Date and time of access

 

Technologies and Services We Use

We utilize various third-party service providers and technologies to operate our website, process transactions, communicate with customers, analyze website performance, and fulfill orders.

These services may include:

 

E-Commerce Platform Providers

Used to manage our online store, product catalog, shopping cart, customer accounts, and order processing.

 

Payment Processing Providers

Used to securely process payments and help prevent fraudulent transactions. Payment information is processed directly by these providers according to their own privacy and security practices.

 

Email and Communication Service Providers

Used to send order confirmations, shipping updates, customer support communications, newsletters, and other communications requested by customers.

 

Analytics and Performance Tools

Used to understand how visitors interact with our website, improve user experience, measure website performance, and optimize our products and services.

 

Shipping and Logistics Providers

Used to fulfill orders, coordinate deliveries, provide shipment tracking, and facilitate customer support related to shipping.

 

Cookies

We use cookies and similar technologies to:

* Maintain website functionality
* Remember user preferences
* Improve website performance
* Analyze website traffic
* Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly without them.

 

How We Use Your Information

We use the information collected to:

* Process and fulfill orders
* Provide customer support
* Respond to inquiries and requests
* Verify product and lock compatibility
* Send order confirmations and shipping updates
* Deliver requested communications and marketing materials
* Improve our website, products, and services
* Prevent fraud and maintain website security
* Comply with legal obligations

 

Sharing of Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties for their own marketing purposes.

We may share personal information only with trusted third-party service providers when necessary to operate our website, process orders, provide customer support, deliver products, process payments, communicate with customers, analyze website performance, or comply with legal obligations.

These service providers may include:

 

Payment Processing Providers

To securely process payments and help prevent fraud.

 

Shipping and Logistics Providers

To deliver orders and provide shipment tracking and delivery services.

 

Communication and Marketing Service Providers

To send order updates, customer service communications, newsletters, and other communications requested by customers.

 

Analytics and Technology Providers

To help us understand website usage, improve performance, and enhance the customer experience.

These providers receive only the information reasonably necessary to perform their services and are expected to maintain appropriate safeguards to protect your information.

We may also disclose information when required by law, regulation, court order, or other legal process, or when necessary to protect our rights, property, customers, or business operations.

 

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

 

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records as required by applicable laws.

 

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

* Access to your personal data
* Correction of inaccurate information
* Deletion of personal data where permitted by law
* Restriction of certain processing activities
* Withdrawal of consent for marketing communications

To exercise any of these rights, please contact us using the information provided below.

 

Marketing Communications

If you subscribe to our newsletter or request marketing communications, you may receive information about products, promotions, updates, and other relevant content.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

 

Third-Party Websites

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage users to review the privacy policies of any third-party websites they visit.

 

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after any modifications constitutes acceptance of the updated Privacy Policy.

 

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or how your information is handled, please contact us at:

Email: support@tedee.shop